Privacy Policy
The following Privacy Policy provides information and notice to you of Rocket TV Media (“Rocket TV”, “Rocket TV Media”, “ we, ” “ our ” or “ us ”) policies and practices regarding the collection, use, disclosure, transfer, and sharing of information from or about you in connection with your use of the Rocket TV Media services, which includes our digital advertising service, digital marketing services, all content developed and supplied through our platforms, our website, account portal, applications, software, branded products and related services (collectively, the “ Services ”). You, other visitors to our website and application, and other end users of our Services are collectively referred to as “ you ”, “ your ” and “ Users ”.
By accessing and using any of our Services, you agree and accept the terms and conditions of this Privacy Policy and consent to the collection and use of information from or about you that is explained in this Privacy Policy. This Privacy Policy applies to data and private information collected by us through the Services, which includes personal information and non-personal information (such as certain persistent identifiers and aggregated information).
Please read this policy. If you have any questions or suggestions regarding our privacy policy, please contact us. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then do not use the Rocket TV Media Service (s).
Collection of Information
Rocket TV Media may collect the below types of information from or about you on its Website, through email, or other various means:
● Information you provide to us, including without limitation :
- Information provided during the sign-up process: personal information and non-personal information, including your name, business name (as applicable), email address, service or home address, phone number, username, password, account preferences, and other similar or related information.
- Billing information, including your credit card number, its expiration date, security code, billing address, purchase and payment history, and any other information you, your credit card issuer or our payment processors provide or make available to us related to billing.
- Information gathered through your communications with us, including questions, suggestions, complaints or other information communicated to customer service, whether through email or phone, or by any other available means at the time.
● Information Rocket TV Media and third parties collect automatically, including without limitation :
- Usage and Log Data, including your IP address, device, browser, and software characteristics (e.g., type and operating system), location (longitude and latitude), and general activity on the Services, including viewing habits and content you view on the Rocket TV Media service, page views, ad data referral URLs, network state, device identifiers/information or other unique identifiers such as advertising identifiers (your AD – ID or ID – FA) and identifiers associated with cookies (see “Cookies” section below). 409 RVM PRIVACY POLICY.docx
- Information automatically collected and transmitted when you visit our website, such as information contained in cookies, web beacons, tags, and other technologies related to your online behavior activities (e.g., pages visited, searches requested, and other browser-related information and activities), and any other information collected using similar technologies
Said third parties may include, without limitation :
- Affiliates or business partners, consumer reporting agencies, and other service providers (e.g., advertising networks, advertising technology companies, and other advertising-related service providers).
- Service providers that help us determine a location based on your IP address in order to customize service and for other uses as set forth in this Privacy Policy.
- Select partners who we engage for co-marketing or co-sponsorship activities.
● Data Collected Through Cookies
Use of your Data and Information
Rocket TV Media uses the information you provide for various purposes, including those listed below :
● To provide our Services. For example, to set – up, register, and maintain your account, provide the Rocket TV Media Services and all Content to you, and charge you for any of our paid Services. 409 RVM PRIVACY POLICY.docx
● To further develop and improve our Services. For example, by adding new features and Rocket TV Media services, options, and content that we think our users will enjoy.
● To monitor and analyze trends. This allows us the ability to better understand how users interact with our Services, which helps us improve and maintain our Services and make them easier to use.
● To monitor the effectiveness of advertising. To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition.
● To monitor and prevent any problems with our Services. To protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Rocket TV Media.
● To communicate with you. For example, through an email, voice mail, phone call, or text, about offers and promotions, to solicit your feedback, update your advertising campaign, keep you up to date on Rocket TV Media and our Services (which you can unsubscribe from at any time).
● To personalize your experience. We may contact you from time to time to revise or update your advertising and marketing campaigns.
How We Share Information
Rocket TV Media respects the need for privacy and online security. As such, we do not and will not sell your data to affiliates, third-party vendors, or any other parties for any purpose. Rocket TV Media shares information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
● Business Partners: We work with a number of business partners who help us offer Rocket TV Media Services. We may share information collected from or about you with such business partners.
● Affiliates: We may share your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that Rocket TV Media is part of, or that become part of that group (“ Affiliates ”). Affiliates may use this information to help provide, understand, and improve the Services and Affiliates’ own services.
● Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors who need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
● Third-Party Vendors: We may share information about you with third-party vendors who need to know information about you in order to provide their services to us, or to provide their services to you through our Services. This group includes vendors that help us provide our Services to you (like payment providers that process your credit card information, email delivery services that help us stay in touch with you, and those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns) and those that help us understand and enhance our Services (like analytics providers), who may need information about you in order to, for example, provide technical or other support services 409 RVM PRIVACY POLICY.docx to you. We require vendors to agree to privacy commitments in order to share information with them.
● Legal and Regulatory Requirements: We may disclose information about you in response to a subpoena, court order, to comply with a judicial proceeding, or other governmental request.
● To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Rocket TV Media, its users, third parties, or the public at large or to prevent fraud or other illegal activity.
● Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Rocket TV Media goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
● With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so.
● Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified so that the information could not reasonably be used to identify you. This includes the collection of precise location information, which may be used by itself for the provision of Services and/or aggregated or combined with other identifiers and shared with third parties, for purposes related to advertising, attribution ( e.g., measuring ad performance) analytics, and research.
● Advertisers: Rocket TV Media does not share your personal information with advertisers without your consent. Rocket TV Media does allow advertisers to choose the characteristics of users who will see their advertisements and Rocket TV Media may use any of the non-personal identifiable attributes it has collected to select the appropriate audience for those advertisements.
Log Files. Like most standard website servers, we use log files. This includes internet protocol addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date /time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. We may use a tracking utility that uses log files to analyze user movement. This information is not linked to personally identifiable information.
Your Choices / Opt-Out Options
You have several choices available when it comes to information about you:
● Opt-Out of Marketing Communications: You may opt out of receiving promotional communications from us. Just follow the instructions in those communications or let us know. If you opt out of promotional communications, we may still send you other communications, like those about your account, your installation schedules, your advertising and marketing campaign updates, and other legal notices.
● Set Your Browser to Reject Cookies: You can choose to set your browser to remove or reject browser cookies before using the Rocket TV Media website, with the drawback that certain features of the website may not function properly without the aid of cookies.
You may reach us at info@rockettvmedia.com to exercise any of these rights. We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, would require disproportionate technical effort, or could expose us to operational risks. Please note, that by deleting your data, your ability to access the service may be disrupted.
Controllers and Responsible Companies. Rocket TV Media is the controller of all customer personal information, which means that Rocket TV Media is the company responsible for processing that information, based on the particular service and the location of the customer using our Services. Depending on the Services, more than one company may be the controller of your personal data.
Retention and Security
We may retain information as requested or permitted by applicable laws and regulations, for our billing or records purposes and to fulfill the purposes of this Privacy Policy. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer needed. We also use reasonable, administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access, use, and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your personal information.
Mailing List
Rocket TV Media may launch an email mailing list for customers of its Services. In order to receive regular emails, newsletters, and the like from a mailing list from Rocket TV Media, users must submit information during the registration process including, without limitation, a valid email address, phone number, and address/location. This information will be used in anonymous, aggregate form only in order to assess general user interest in various internal and third-party products and services. Your personal contact information will not be passed to any other organization. Users who choose to sign up for a mailing list will receive regular emails from us. You may opt out of receiving emails from third-party advertisers at any time by contacting us at info@rockettvmedia.com
Notification of Changes
We will update this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements, and will provide notice of any such changes and when those changes take effect. Whenever Rocket TV Media changes its Privacy Policy, we will post those changes to this Privacy Policy, and other places deemed appropriate. Your continued use of Rocket TV Media Services will constitute acknowledgment and acceptance of any updates to this Privacy Policy.
How Should a User Contact Rocket TV Media?
If you suspect that Rocket TV Media has handled your information in a manner that does not comply with this Privacy Policy, please contact us at info@rockettvmedia.com
SMS Sharing Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.